About Us
Contact Us
Cardlock Fuelling Guide
Location Finder
Customer Portal
Get Started
Locations
Fleetwide Card Transition FAQs
What’s changing?
+
Am I required to convert to the new cards?
+
I recently received new cards. Why do they need to be replaced?
+
Will my account number change?
+
I no longer have access to iFleet, why?
+
How do I access the new Driven portal?
+
Will I still have access to reporting, and will it include transactions from my existing Fleet Fuel Card or Chevron Commercial Cardlock cards?
+
Where can I use my card?
+
Which cards will be reissued?
+
How are cards reissued?
+
How do I order additional cards?
+
When can I start using my new cards?
+
How can I tell the difference between old and new Fleet Fuel cards?
+
What do the Fuelman and Fleetwide logos on my card represent?
+
Why don’t I see marked fuel as a selected product on my card?
+
I didn’t receive replacement cards. What should I do?
+
Can I manage old cards in the Driven portal?
+
Will my PIN (Prompted ID) change?
+
Will the card prompt change?
+
Can I add a miscellaneous prompt to Fleetwide cards?
+
My Driven portal registration link has expired, what should I do?
+
Can I access Driven from my phone?
+
